Is it easy to return items?

It sure is! We’ll send you step-by-step instructions and a prepaid shipping label via email once your return is authorized. Don’t wait too long though! The prepaid shipping label is good for 30 days. If you process your return after the 30 day mark, a fee will be automatically deducted from your refund amount.

Remember, we can only process returns for agacistore.com purchases. We cannot process returns for any merchandise that was purchased at one of our A'GACI stores by mail.

How soon will I get my refund?

No one likes to play the waiting game, but we got you! Once your items are received and inspected at our distribution center, you can expect to receive your refund within 48 hours.

Refunds will be issued in the original form of payment. 

What items are returnable?

Something not quite to your liking? Lucky for you, almost all items can be returned within the first 30 days of the shipped date!

Don’t forget that all price tags must be attached in order to fulfill your return! Items that have been altered, damaged or worn will not be accepted. Shipping costs for unaccepted returns will be deducted from the final refund amount.

What items are non-refundable?

Unfortunately, not everything at A’GACI can be returned. Non-refundable items include anything marked as final sale, swimwear, intimates, skincare, cosmetics, all jewelry, accessories, free gifts, gift cards and/or promotional items with retail value.